COMMUNITY AMBASSADORS

 Some tasks often assigned to community ambassadors include: 

• Travelling to local businesses, shops and poster kiosks around the region and hanging posters and dropping off programs, in advance of and during the festival.
• Distributing promotional materials to schools and partners in the city
• If needed, visiting venues and refilling supplies and promotional materials

OUTREACH EVENT VOLUNTEERS

Outreach Event Volunteers attend local events and festivals with HFTco staff members on behalf of Hamilton Fringe (eg Art Crawl). Some tasks often assigned to outreach event volunteers include: 

• Acting as information ambassador to event attendees.
• Encouraging participation in our ongoing programming and events (eg 6-show pass contest, Fringe Club etc) 
• Supporting volunteer recruitment 
• Handing out programs.
• Handling merchandise and 50/50 raffle sales.
• Capturing media for our social media accounts

USHERS

Ushers are a part of the Front of House team at Venues, alongside the Venue Captain and Box Office Assistants during the festival. Some tasks often assigned to ushers include: 

• Daily on-site set-up and/or tear-down of the Box Office at the venue
• Checking in patrons.
• Greeting patrons at the venue.
• Addressing the line-up with a pre-scripted welcome speech to communicate important info and to encourage donations at the door  
• Guiding patrons to their seats as required.
• Handing out show playbills, if any.
• Sitting in on performances to ensure audience health & safety and to ensure proper emergency procedures are followed if necessary.

BOX OFFICE ASSISTANTS

Box Office Assistants are a part of the Front of House team at Venues, alongside the Venue Captain and Usher during the festival. Some tasks often assigned to box office assistants include: 

• Primary box office representative throughout the shift
• Daily on-site set-up and/or tear-down of the Box Office at the venue.
• Ticket sales at the door
• Answering patron questions regarding programming and performances. 
• If an event has late seating, sitting in on performances to ensure audience health & safety and to ensure proper emergency procedures are followed if necessary.

FRINGE CLUB ASSISTANT

Some tasks often assigned to Fringe Club Assistants include: 

• Patio assistant
• Maintain an attendance count, flagging to Summer staff as capacity is approached 
• FOH greeter (for larger events, helps with set-up, takedown, SmartServe)
• Set up various seating/patio layouts depending on programming.

• Answer attendees’ questions about programming.
• Distribute festival programs.
• Set up merchandise display.

• Help food vendors/exhibitors load in/out.
• Communicate with exhibitors and on-site staff to keep on schedule.
• Support with technical setup of sound equipment and tear down.
• Support Bar Staff during busy times in any necessary task (note: must have SmartServe to assist behind the bar or touch any alcohol products).

FRINGE ON THE STREETS ASSISTANT

Some tasks assigned to Fringe on the Street volunteers include: 

• This is a highly mobile position that requires up to 2 hours of walking and/or being on your feet, mostly outdoors
• Assist with audience wrangling for this 90-minute performance promenade (outdoor walking show)
• Deliver set speeches about how to engage with the show(s)
• Assist in the set-up various seating layouts depending on programming.
• Be available to answer attendees’ questions about programming.

• Distribute Fringe On The Streets program/information.

• Support artists and Fringe On The Streets staff as necessary.

• Communicate with partners and on-site staff to keep on schedule.
• Support with technical setup of sound equipment and tear down.
• Certifications such as CPR/Standard First Aid are an asset

INFO HUB ASSISTANT

• Support Fringe Info Hub staff as necessary.
• Primary box office representative throughout the shift: tickets, pass sales, buttons, merchandise.
• Answering patron questions regarding programming and performances.
• On-site engagement with community members re: promoting the festival, show selection activities, etc
• Assisting Volunteer Coordinator(s) with scheduling support, if necessary